terms of service
These Terms of Use (hereinafter referred to as the ``Terms'') apply to users (as defined in Article 3) who use the site ``WGONG'' (hereinafter referred to as ``this site'') operated by KUREKARU Co., Ltd. ) applies to all matters between them.
Please read carefully and agree to the terms and conditions before using this site.
Please note that if you use this site, we will assume that you agree to all of these terms and conditions.
Article 1 Scope of application and changes to these Terms
1. These Terms apply to the use of the services provided by our company as specified in Article 2.
2. The Company may arbitrarily revise these Terms as necessary to the extent permitted by Article 548-4, Paragraph 1 of the Civil Code. In addition, our company may establish terms that supplement these Terms (hereinafter referred to as "Supplementary Terms"). The Supplementary Terms shall constitute the content of these Terms, and the Supplementary Terms shall also apply to users to whom these Terms apply.
3. Regarding revisions to these Terms, the Company shall notify the revised Terms in advance, along with the effective date, in the manner prescribed by the Company, and the revised Terms shall become effective on the effective date. I assume that. Users will be subject to the revised Terms of Use, so please visit this page regularly to check the latest terms. In addition, if the user's consent is required by law when changing these Terms, if the User uses the Service (as defined in Article 2) after the revised Terms have been made known. In this case, the user is deemed to have agreed that the revised Terms will apply.
Article 2 Services provided
1.The services provided by our company are the services listed in the following items (hereinafter referred to as the "Services").
(1) Goods sales service
(2) Information provision service
(3)Various services provided by our company
(4)Various services incidental to each of the above items
2.The Company may revise the contents of this Service at any time.
Article 3 User Definition "User" refers to individuals, corporations, and other organizations that use this service. Furthermore, if you use this service, you will be deemed to have agreed to these terms.
Article 4 Member definition
1. "Member" refers to a user who agrees to these Terms, completes the necessary procedures for applying for membership on this site, and has been approved by the Company.
2. "Member information" refers to information about the member himself or herself and information such as the history of the member's transactions that the member has disclosed to the Company.
3.These Terms apply to all members.
Article 5 Membership Registration
1. (Membership qualifications)
Users who agree to these terms and conditions, complete the prescribed procedures necessary for applying for membership on this site, and are approved by our company are eligible to become members. Membership registration procedures must be performed by the user himself/herself, and registration by an agent is not permitted at all. When a corporation or other organization registers as a member, it must be registered in the individual name of the representative or person in charge, along with the corporate name and organization name. Please note that our company may refuse membership applications from people whose membership has been revoked in the past or who are otherwise deemed unsuitable by our company.
2. (Membership fee)
There are no joining fees, annual fees, or other costs to become a member.
3. (Registration of member information)
When registering as a member, please read the input instructions carefully and accurately enter the required information in the designated input form. When registering member information, special symbols, old kanji, Roman numerals, etc. cannot be used. If these characters are registered, we will change them. When joining, members must not register any fraudulent information such as false information, third party information, non-existent information, etc. If such fraud is discovered even after membership has been approved, the Company may cancel the membership registration without prior notice to the member concerned.
4. (Change of member information)
If there is a change in the information that the member has submitted to the Company, the member shall promptly notify the change by following the prescribed procedures necessary for changing the registered information on this website. Our company is not responsible for any damage caused by not changing registered information. Furthermore, even if the registered information is changed, transactions that have already been completed before the change in the registered information will be conducted based on the information before the change in the registered information.
Article 6 Management of member information
1.The Company provides members with member IDs and passwords. Members can change their member ID and password at their discretion.
2.The member ID can be replaced with the email address registered by the user when registering as a member (hereinafter referred to as the "registered email address"), and in these Terms, the "member ID" is not the same as the "member ID". It shall include "registered email address".
3. Members shall manage their member IDs and passwords at their own risk, and shall not lend, transfer, buy or sell them to third parties.
4.Members shall manage their member IDs and passwords at their own responsibility, and regardless of whether or not the member is at fault, the Company shall not be liable for any damage suffered by the member due to the use of the member ID and password by another person. , we will not be held responsible in any way, except in the case of reasons attributable to our company.
5.A declaration of intention made to the Company using a member ID and password shall be deemed to be a declaration of the intention of the member himself/herself, unless due to reasons attributable to the Company, and the member shall be responsible for all payments etc. resulting therefrom. It becomes.
6. If a member discovers that their member ID and password are being used illegally by a third party, the member shall immediately notify the Company and comply with any instructions from the Company.
Article 7 If a withdrawing member wishes to withdraw from membership, the member himself/herself must complete the prescribed procedures necessary for withdrawal on this website, and upon completion of the procedures, the Company will be withdrawn from membership when the Company receives the withdrawal application from the member. I assume that. After canceling your membership, you will no longer be able to use the member-only services that were provided before.
Article 8 Handling of personal information
1. The Company shall handle users' personal information based on the separately established "Privacy Policy".
2. The Company may provide information (including advertisements) through e-mail newsletters and other methods to users who request it. Whether or not you wish to provide information must be determined by the user himself/herself, using the method specified by our company on this website. However, the provision of information necessary for the operation of this site cannot be stopped at the request of the member.
Article 9 Suspension of provision of this service, cancellation of membership registration, liability for compensation If the user or a third party entrusted by the user engages in any of the following acts, the Company shall notify the user in advance. We may stop providing this service or cancel your membership registration without the need to notify you. In addition, the user shall be responsible for compensating for any damage suffered by the Company as a result of this.
(1) If your member ID and password are used illegally (2) If you access this site and falsify information, or send harmful computer programs to this site, regardless of malicious intent, our company (3) If you commit any act that infringes the intellectual property rights of the products handled by our company or the content on this site (4) If you make a false declaration when applying for membership. (5) If there is a delay in payment or other default in relation to this service (6) If there is an act of repeated returns or cancellations (7) If an act falls under Article 21 (Prohibited Matters) ( 8) If you make unreasonable demands that exceed your legal responsibilities (9) If you use threatening words or actions or use violence regarding transactions (10) If you spread rumors or use fraudulent means or use force to damage the credibility of the other party or interfere with the other party's business. (11) If you are found to belong to or are related to anti-social forces, or if you have transactions with anti-social forces. (12) If you engage in any other act that violates these Terms of Use (13) If we reasonably determine that you are inappropriate as a member or user of this site.
Article 10 Formation of sales contract
1.The sales contract between the user and the Company is concluded when the Company ships the ordered product to the user.
2. Minor users must obtain the consent of their legal representative before ordering products. When we receive an order from a minor user, we assume that the consent of the legal representative has been obtained.
3. After completing the order, the user shall pay the price of the product at the time of the order (hereinafter referred to as the "Price") to the Company using the payment method specified in Article 14 specified by the user at the time of ordering. will do.
Article 11 Non-establishment of sales contract, etc.
1. Even after an order has been placed by a user, the Company may refuse to establish a sales contract related to the order in the following cases. In that case, the Company shall not be responsible for any damage caused to the User due to the failure to conclude the sales contract.
(1) If there is a deficiency in the product specifications or shipping address information specified by the user.
(2) If there is an order to an area where delivery is not possible.
(3) If the user does not complete payment of the entire price within the specified period
(4) If there is a notification from the credit card company designated by the user that the credit card has defaulted.
(5) If the name on the transfer account is different from the user's first and last name and the payment cannot be confirmed.
(6) If the ordered product is not in stock and the subsequent arrival schedule has not been determined.
(7) If the product is damaged, malfunctions, or other defects occur before delivery, and there is no stock available for replacement, and the arrival schedule has not been determined.
(8) If the manufacturer or supplier discontinues production of the product or becomes unable to supply the product.
(9) If there is an error in the product information or sales price of the product you ordered.
(10) If it is impossible to deliver the product due to other circumstances.
2. Even after the sales contract has been concluded, the Company may cancel the contract in the following cases. In that case, the actual costs incurred up to the point of canceling the contract may be billed to the user.
(1) If the product cannot be delivered due to unknown destination, long-term absence, or refusal to receive the product
(2) If the user does not complete payment of the full amount within the specified period (including the case of item 5 of the preceding paragraph).
(3) If the user is found to be affiliated with or related to anti-social forces, or if it is found that the user has transactions with anti-social forces.
(4) In the event that there is any other fraudulent or inappropriate act when using this service.
3.Until the sales contract is established as stipulated in Paragraph 1 of the preceding article, the user may cancel the order and not establish the sales contract related to the order, in accordance with the Company's regulations.
Article 12 Product information
1.Product information such as specifications and options for each product will be displayed on each product page.
2. Our company may change product information such as product specifications and options without prior notice to users.
Article 13 Sales price, etc.
1.The selling price and shipping charges for each product will be displayed on each product page.
2. The Company may change the selling price of the product and the shipping cost of the product without prior notice to the user.
3. Even if the selling price of the product and/or the shipping cost of the product changes after the user places an order, the user shall pay the price at the time of order completion, and the Company will refund the difference to the user. shall not be carried out.
Article 14 Payment timing and payment method
1. When placing an order, the user may select the payment method specified in each of the following items.
(1)Credit card payment
(2)Other payment methods provided by our company
2. The Company may add or delete payment methods specified in each item of the preceding paragraph.
3. If the user chooses to pay by credit card, and the user's designated credit card company informs them that the credit card has defaulted, the company may request the user to pay by another payment method. Masu.
Article 15 Contact/Notification Inquiries regarding this service, other communications or notifications from users or members to the Company, notifications regarding changes to these Terms, and other communications or notifications from the Company to users and members shall be made in the manner determined by the Company. I assume that.
Article 16 Delivery of goods
1.For all orders, products will be delivered by a carrier designated by our company. The delivery company shall be selected at our discretion, taking into consideration the size, weight, nature, etc. of the product. Users cannot specify a delivery company.
2.Products can only be delivered within Japan. Even within Japan, delivery may not be possible to remote islands and some other areas. If an order is placed to an area where delivery is not possible, our company may refuse to conclude a sales contract based on Article 11 of these Terms of Use.
3.Additional shipping charges may apply if the destination of the product is not covered by the carrier's standard services. In that case, we will charge you an additional fee after placing your order.
4. When shipping multiple products in a single order, the delivery time, delivery date, and delivery service may vary depending on the product, as the shipping source differs depending on the product, stock status, and nature of the product.
5.Once the Company has arranged the delivery of the product, the user cannot change the delivery address or delivery date/time for any reason or situation.
6.The user may specify that the product be delivered to a location other than the user's own residence. However, if the user does not pick up the product himself/herself, the user must notify the recipient in advance that the product will be delivered by the company and ensure that the delivery is carried out without delay. If the product is returned to our company due to the user's or recipient's circumstances such as refusal of receipt or long-term absence, and if the product is to be re-delivered at a later date, the user will be responsible for paying the actual cost of the return shipping fee and redelivery fee to our company. shall pay.
7. If the user is absent on the delivery date and an "absence notification slip" from the delivery company has been posted, the user must make arrangements for redelivery with the delivery company.
8. If the user specifies a delivery date and time, this information will be provided to the product delivery company. However, we cannot guarantee the exact delivery date and time as it will vary depending on the delivery situation.
9. The estimated delivery date may change without prior notice due to changes in inventory status, busy delivery routes, delivery company closures, natural disasters (bad weather), etc.
10.The user shall confirm the delivery route in advance before purchasing. If the delivery company determines that delivery is difficult, the delivery location may be changed or additional fees may be charged.
11. If you use installation delivery (regardless of whether assembly is required), we will inform you of the earliest possible delivery date and possible date for changing the delivery date. If you change the date or time after the change date has passed, if you are not present on the day of your visit, or if you are unable to carry it in and install it due to the building or indoor situation on the day of your visit, the delivery company will contact you. As the delivery will be treated as redelivery according to the regulations, the redelivery fee stipulated by our company will be charged.
12.The Company shall not be liable for any direct or indirect damages to the User due to delays in product delivery, regardless of the reason for the delay.
Article 17 Returns/Exchanges
1.For all orders, after the sales contract has been established, the user may not change to another product, change the specifications, cancel, or return or exchange the product due to the user's convenience.
2. If the product delivered to the user is defective, damaged, or incorrect, please contact us with details on this website within 5 days after receiving the product. If we receive the necessary information within the period and it is determined that the defective, damaged, or incorrect product is our responsibility, we will exchange the product for a new, identical product. In this case, we will bear the shipping costs and other costs associated with the exchange. However, this is only possible if you use the return slip and delivery company designated by our company, and return the product in the prescribed packaging method to the location instructed by our company. If you do not follow our instructions, we will not be responsible for the cost of returning the item.
3.If the product is defective, damaged, incorrect, etc. and can be improved by replacing the product or parts, we will only replace the product or parts.
4. When exchanging a product based on the preceding paragraph, the Company will issue a refund instead of exchanging the product if the product to be exchanged falls under any of the following items.
(1) If the product is out of stock and the subsequent arrival schedule has not been determined.
(2) If the product is damaged, malfunctions, or other defects occur before delivery, and there is no replacement stock, and the arrival schedule has not been determined.
(3) In the event that the manufacturer or supplier ceases to manufacture the product or is unable to supply the product.
(4) If it is difficult to deliver the product according to the product specifications requested by the user.
(5) If it is impossible to deliver the product due to other circumstances.
5. Although we take great care in handling the product, the user acknowledges that minor scratches (scratches) may occur due to force majeure during assembly, packaging, or transportation. In such cases, the product is not considered defective and will not be eligible for return or exchange.
6. The appearance of the actual product may differ from the product photo on the website due to the fact that the color and texture of the actual product is different from that in the product photo and that there are individual differences between products due to the materials used. The user shall acknowledge that. In such cases, the product is not considered defective and will not be eligible for return or exchange.
7.Product specifications are subject to change from time to time for reasons such as quality improvement. Even if you purchase a product with the same model number as a previous purchase, the specifications may differ. In this case, the product will not be considered defective and will not be eligible for return or exchange.
Article 18 Copyright etc.
1. Users may not use or disclose any copyrighted works or other information provided through this site beyond the scope of their own personal use as stipulated by the Copyright Act and other laws.
2. If the provisions of this article are violated and a problem arises regarding intellectual property rights such as copyright, the user shall resolve the problem at his or her own expense and responsibility. In addition, the User shall not cause any trouble or damage to the Company, and in the event that the Company incurs any damage, the user will be responsible for compensating the Company for the damage caused by this.
Article 19 Management of access information
1. In operating this site, the Company may collect user access information regarding the user's access history using cookies, etc. The purpose of this information is limited to providing services to users, improving future services, and distributing behavioral targeting advertisements, and will not collect or use information that can identify individuals or for any other purpose.
2.If the user sets their web browser to reject cookies, the use of this service may be restricted.
Article 20 Prohibition of Transfer of Claims and Contractual Status Users shall not transfer claims to the Company and contractual status arising from transactions on this site to a third party.
Article 21 Prohibited matters When using this service, users shall not engage in any of the acts specified in the following items.
(1) Acts that violate laws or regulations or these Terms, or acts that may be likely to do so.
(2) Acts that damage the rights, interests, honor, etc. of other users, third parties, or our company, or acts that may cause such damage.
(3) Criminal acts, acts that violate public order and morals, or acts that may be likely to occur.
(4) Acts that interfere with the operation and business of this website, or acts that may be likely to do so.
(5)Acts of using this service by illegally using a third party's personal information or false information
(6)Other acts that our company reasonably deems inappropriate.
Article 22 Service suspension/suspension, etc.
1. In order to maintain the operating condition of this service, our company may suspend all or part of this service without prior notice if one of the following items applies.
(1) When necessary for regular and emergency maintenance of the system.
(2) When the load is concentrated on the system
(3) If system operation becomes difficult due to fire, power outage, sabotage by a third party, etc.
(4) In other cases where the Company reasonably determines that it is necessary to stop the system due to unavoidable circumstances.
2.During the period when all or part of the Service is suspended, the Company will not be responsible for any damage caused by the User's inability to use the Service, unless there is a reason attributable to the Company. assumes no responsibility.
Article 23 Other disclaimers, etc.
1. In providing this service, our company will not be liable to users for any damage caused by system interruption, delay, cancellation, loss of data, unauthorized access to data, or any other damage caused by failure of communication lines or computers, etc. regarding the use of this service. The Company shall not be held responsible for any damage, loss, disadvantage, etc. that may occur, unless there is a reason attributable to the Company.
2.The Company will make every effort to ensure that e-mail content sent from the Company's web pages, servers, domains, etc. does not contain harmful substances such as computer viruses, but in the unlikely event that such harmful substances The Company shall not be held responsible for any damage, loss, disadvantage, etc. caused to the user as a result of such content, unless there is a reason attributable to the Company.
3. The Company shall not be responsible for any damage, loss, disadvantage, etc. caused by the User's violation of these Terms.
4. If the Company is liable for damages to the user based on the contents of these Terms or other reasons (hereinafter referred to as "Causes for Compensation"), the Company's liability for compensation shall not apply unless the Company is intentionally or grossly negligent. The total amount of the product price, shipping, etc. (including consumption tax) for orders that are within the range of the actual damages that would normally arise from the cause of compensation and that are related to the cause of compensation.Hereinafter, in this section, " The upper limit is the product price, etc.). However, if it is not possible to identify the order related to the cause of compensation, the Company's liability shall be limited to the product price, etc. for the order placed closest to the time when the cause of compensation occurred. I assume that.
5. Our company may change, delete, or add to the structure, content, pages, services, products, and other aspects of this site at any time at our discretion.
6.The User shall bear the costs related to the preparation and installation of computer equipment and communication equipment necessary to use the Service, Internet connection charges, communication charges such as line usage charges, and any other costs. You shall use this service within the scope of your own responsibility.
7. If the user's data is lost or becomes unreadable due to a failure or trouble with the Company's computer equipment or communication equipment used to provide this service, or a failure of the communication line, the Company will notify the user. The Company may immediately cancel or cancel the sales contract and suspend the provision of this service without any notice required.
8. If the Company has any obligation to notify the User, the Company shall fulfill that obligation by notifying the User based on the information registered in advance. In addition, the Company shall be exempted from any notification or other necessary procedures by processing them based on the user's registered information.
9. If a user causes damage, etc. to a third party by using this service, the user shall resolve the matter at his or her own responsibility and expense, and the cause attributable to the Company shall be resolved. Our company assumes no responsibility except in the following cases.
10. The Company may provide information and advice to users as appropriate, but is not responsible for any damage caused as a result.
11.The Company is not responsible for any damage caused by the User's violation of these Terms.
Article 24 Governing law and competent court
1.The establishment, effect, performance, and interpretation of these Terms shall be governed by Japanese law.
2. If a problem arises regarding the use of this service that cannot be resolved according to these Terms, the user and the Company shall both discuss in good faith and resolve the issue.
3. In the event that a lawsuit arises regarding these Terms, the district court that has jurisdiction over the head office of the defendant shall have exclusive jurisdiction as the court of first instance.
Established on April 8, 2023
Please read carefully and agree to the terms and conditions before using this site.
Please note that if you use this site, we will assume that you agree to all of these terms and conditions.
Article 1 Scope of application and changes to these Terms
1. These Terms apply to the use of the services provided by our company as specified in Article 2.
2. The Company may arbitrarily revise these Terms as necessary to the extent permitted by Article 548-4, Paragraph 1 of the Civil Code. In addition, our company may establish terms that supplement these Terms (hereinafter referred to as "Supplementary Terms"). The Supplementary Terms shall constitute the content of these Terms, and the Supplementary Terms shall also apply to users to whom these Terms apply.
3. Regarding revisions to these Terms, the Company shall notify the revised Terms in advance, along with the effective date, in the manner prescribed by the Company, and the revised Terms shall become effective on the effective date. I assume that. Users will be subject to the revised Terms of Use, so please visit this page regularly to check the latest terms. In addition, if the user's consent is required by law when changing these Terms, if the User uses the Service (as defined in Article 2) after the revised Terms have been made known. In this case, the user is deemed to have agreed that the revised Terms will apply.
Article 2 Services provided
1.The services provided by our company are the services listed in the following items (hereinafter referred to as the "Services").
(1) Goods sales service
(2) Information provision service
(3)Various services provided by our company
(4)Various services incidental to each of the above items
2.The Company may revise the contents of this Service at any time.
Article 3 User Definition "User" refers to individuals, corporations, and other organizations that use this service. Furthermore, if you use this service, you will be deemed to have agreed to these terms.
Article 4 Member definition
1. "Member" refers to a user who agrees to these Terms, completes the necessary procedures for applying for membership on this site, and has been approved by the Company.
2. "Member information" refers to information about the member himself or herself and information such as the history of the member's transactions that the member has disclosed to the Company.
3.These Terms apply to all members.
Article 5 Membership Registration
1. (Membership qualifications)
Users who agree to these terms and conditions, complete the prescribed procedures necessary for applying for membership on this site, and are approved by our company are eligible to become members. Membership registration procedures must be performed by the user himself/herself, and registration by an agent is not permitted at all. When a corporation or other organization registers as a member, it must be registered in the individual name of the representative or person in charge, along with the corporate name and organization name. Please note that our company may refuse membership applications from people whose membership has been revoked in the past or who are otherwise deemed unsuitable by our company.
2. (Membership fee)
There are no joining fees, annual fees, or other costs to become a member.
3. (Registration of member information)
When registering as a member, please read the input instructions carefully and accurately enter the required information in the designated input form. When registering member information, special symbols, old kanji, Roman numerals, etc. cannot be used. If these characters are registered, we will change them. When joining, members must not register any fraudulent information such as false information, third party information, non-existent information, etc. If such fraud is discovered even after membership has been approved, the Company may cancel the membership registration without prior notice to the member concerned.
4. (Change of member information)
If there is a change in the information that the member has submitted to the Company, the member shall promptly notify the change by following the prescribed procedures necessary for changing the registered information on this website. Our company is not responsible for any damage caused by not changing registered information. Furthermore, even if the registered information is changed, transactions that have already been completed before the change in the registered information will be conducted based on the information before the change in the registered information.
Article 6 Management of member information
1.The Company provides members with member IDs and passwords. Members can change their member ID and password at their discretion.
2.The member ID can be replaced with the email address registered by the user when registering as a member (hereinafter referred to as the "registered email address"), and in these Terms, the "member ID" is not the same as the "member ID". It shall include "registered email address".
3. Members shall manage their member IDs and passwords at their own risk, and shall not lend, transfer, buy or sell them to third parties.
4.Members shall manage their member IDs and passwords at their own responsibility, and regardless of whether or not the member is at fault, the Company shall not be liable for any damage suffered by the member due to the use of the member ID and password by another person. , we will not be held responsible in any way, except in the case of reasons attributable to our company.
5.A declaration of intention made to the Company using a member ID and password shall be deemed to be a declaration of the intention of the member himself/herself, unless due to reasons attributable to the Company, and the member shall be responsible for all payments etc. resulting therefrom. It becomes.
6. If a member discovers that their member ID and password are being used illegally by a third party, the member shall immediately notify the Company and comply with any instructions from the Company.
Article 7 If a withdrawing member wishes to withdraw from membership, the member himself/herself must complete the prescribed procedures necessary for withdrawal on this website, and upon completion of the procedures, the Company will be withdrawn from membership when the Company receives the withdrawal application from the member. I assume that. After canceling your membership, you will no longer be able to use the member-only services that were provided before.
Article 8 Handling of personal information
1. The Company shall handle users' personal information based on the separately established "Privacy Policy".
2. The Company may provide information (including advertisements) through e-mail newsletters and other methods to users who request it. Whether or not you wish to provide information must be determined by the user himself/herself, using the method specified by our company on this website. However, the provision of information necessary for the operation of this site cannot be stopped at the request of the member.
Article 9 Suspension of provision of this service, cancellation of membership registration, liability for compensation If the user or a third party entrusted by the user engages in any of the following acts, the Company shall notify the user in advance. We may stop providing this service or cancel your membership registration without the need to notify you. In addition, the user shall be responsible for compensating for any damage suffered by the Company as a result of this.
(1) If your member ID and password are used illegally (2) If you access this site and falsify information, or send harmful computer programs to this site, regardless of malicious intent, our company (3) If you commit any act that infringes the intellectual property rights of the products handled by our company or the content on this site (4) If you make a false declaration when applying for membership. (5) If there is a delay in payment or other default in relation to this service (6) If there is an act of repeated returns or cancellations (7) If an act falls under Article 21 (Prohibited Matters) ( 8) If you make unreasonable demands that exceed your legal responsibilities (9) If you use threatening words or actions or use violence regarding transactions (10) If you spread rumors or use fraudulent means or use force to damage the credibility of the other party or interfere with the other party's business. (11) If you are found to belong to or are related to anti-social forces, or if you have transactions with anti-social forces. (12) If you engage in any other act that violates these Terms of Use (13) If we reasonably determine that you are inappropriate as a member or user of this site.
Article 10 Formation of sales contract
1.The sales contract between the user and the Company is concluded when the Company ships the ordered product to the user.
2. Minor users must obtain the consent of their legal representative before ordering products. When we receive an order from a minor user, we assume that the consent of the legal representative has been obtained.
3. After completing the order, the user shall pay the price of the product at the time of the order (hereinafter referred to as the "Price") to the Company using the payment method specified in Article 14 specified by the user at the time of ordering. will do.
Article 11 Non-establishment of sales contract, etc.
1. Even after an order has been placed by a user, the Company may refuse to establish a sales contract related to the order in the following cases. In that case, the Company shall not be responsible for any damage caused to the User due to the failure to conclude the sales contract.
(1) If there is a deficiency in the product specifications or shipping address information specified by the user.
(2) If there is an order to an area where delivery is not possible.
(3) If the user does not complete payment of the entire price within the specified period
(4) If there is a notification from the credit card company designated by the user that the credit card has defaulted.
(5) If the name on the transfer account is different from the user's first and last name and the payment cannot be confirmed.
(6) If the ordered product is not in stock and the subsequent arrival schedule has not been determined.
(7) If the product is damaged, malfunctions, or other defects occur before delivery, and there is no stock available for replacement, and the arrival schedule has not been determined.
(8) If the manufacturer or supplier discontinues production of the product or becomes unable to supply the product.
(9) If there is an error in the product information or sales price of the product you ordered.
(10) If it is impossible to deliver the product due to other circumstances.
2. Even after the sales contract has been concluded, the Company may cancel the contract in the following cases. In that case, the actual costs incurred up to the point of canceling the contract may be billed to the user.
(1) If the product cannot be delivered due to unknown destination, long-term absence, or refusal to receive the product
(2) If the user does not complete payment of the full amount within the specified period (including the case of item 5 of the preceding paragraph).
(3) If the user is found to be affiliated with or related to anti-social forces, or if it is found that the user has transactions with anti-social forces.
(4) In the event that there is any other fraudulent or inappropriate act when using this service.
3.Until the sales contract is established as stipulated in Paragraph 1 of the preceding article, the user may cancel the order and not establish the sales contract related to the order, in accordance with the Company's regulations.
Article 12 Product information
1.Product information such as specifications and options for each product will be displayed on each product page.
2. Our company may change product information such as product specifications and options without prior notice to users.
Article 13 Sales price, etc.
1.The selling price and shipping charges for each product will be displayed on each product page.
2. The Company may change the selling price of the product and the shipping cost of the product without prior notice to the user.
3. Even if the selling price of the product and/or the shipping cost of the product changes after the user places an order, the user shall pay the price at the time of order completion, and the Company will refund the difference to the user. shall not be carried out.
Article 14 Payment timing and payment method
1. When placing an order, the user may select the payment method specified in each of the following items.
(1)Credit card payment
(2)Other payment methods provided by our company
2. The Company may add or delete payment methods specified in each item of the preceding paragraph.
3. If the user chooses to pay by credit card, and the user's designated credit card company informs them that the credit card has defaulted, the company may request the user to pay by another payment method. Masu.
Article 15 Contact/Notification Inquiries regarding this service, other communications or notifications from users or members to the Company, notifications regarding changes to these Terms, and other communications or notifications from the Company to users and members shall be made in the manner determined by the Company. I assume that.
Article 16 Delivery of goods
1.For all orders, products will be delivered by a carrier designated by our company. The delivery company shall be selected at our discretion, taking into consideration the size, weight, nature, etc. of the product. Users cannot specify a delivery company.
2.Products can only be delivered within Japan. Even within Japan, delivery may not be possible to remote islands and some other areas. If an order is placed to an area where delivery is not possible, our company may refuse to conclude a sales contract based on Article 11 of these Terms of Use.
3.Additional shipping charges may apply if the destination of the product is not covered by the carrier's standard services. In that case, we will charge you an additional fee after placing your order.
4. When shipping multiple products in a single order, the delivery time, delivery date, and delivery service may vary depending on the product, as the shipping source differs depending on the product, stock status, and nature of the product.
5.Once the Company has arranged the delivery of the product, the user cannot change the delivery address or delivery date/time for any reason or situation.
6.The user may specify that the product be delivered to a location other than the user's own residence. However, if the user does not pick up the product himself/herself, the user must notify the recipient in advance that the product will be delivered by the company and ensure that the delivery is carried out without delay. If the product is returned to our company due to the user's or recipient's circumstances such as refusal of receipt or long-term absence, and if the product is to be re-delivered at a later date, the user will be responsible for paying the actual cost of the return shipping fee and redelivery fee to our company. shall pay.
7. If the user is absent on the delivery date and an "absence notification slip" from the delivery company has been posted, the user must make arrangements for redelivery with the delivery company.
8. If the user specifies a delivery date and time, this information will be provided to the product delivery company. However, we cannot guarantee the exact delivery date and time as it will vary depending on the delivery situation.
9. The estimated delivery date may change without prior notice due to changes in inventory status, busy delivery routes, delivery company closures, natural disasters (bad weather), etc.
10.The user shall confirm the delivery route in advance before purchasing. If the delivery company determines that delivery is difficult, the delivery location may be changed or additional fees may be charged.
11. If you use installation delivery (regardless of whether assembly is required), we will inform you of the earliest possible delivery date and possible date for changing the delivery date. If you change the date or time after the change date has passed, if you are not present on the day of your visit, or if you are unable to carry it in and install it due to the building or indoor situation on the day of your visit, the delivery company will contact you. As the delivery will be treated as redelivery according to the regulations, the redelivery fee stipulated by our company will be charged.
12.The Company shall not be liable for any direct or indirect damages to the User due to delays in product delivery, regardless of the reason for the delay.
Article 17 Returns/Exchanges
1.For all orders, after the sales contract has been established, the user may not change to another product, change the specifications, cancel, or return or exchange the product due to the user's convenience.
2. If the product delivered to the user is defective, damaged, or incorrect, please contact us with details on this website within 5 days after receiving the product. If we receive the necessary information within the period and it is determined that the defective, damaged, or incorrect product is our responsibility, we will exchange the product for a new, identical product. In this case, we will bear the shipping costs and other costs associated with the exchange. However, this is only possible if you use the return slip and delivery company designated by our company, and return the product in the prescribed packaging method to the location instructed by our company. If you do not follow our instructions, we will not be responsible for the cost of returning the item.
3.If the product is defective, damaged, incorrect, etc. and can be improved by replacing the product or parts, we will only replace the product or parts.
4. When exchanging a product based on the preceding paragraph, the Company will issue a refund instead of exchanging the product if the product to be exchanged falls under any of the following items.
(1) If the product is out of stock and the subsequent arrival schedule has not been determined.
(2) If the product is damaged, malfunctions, or other defects occur before delivery, and there is no replacement stock, and the arrival schedule has not been determined.
(3) In the event that the manufacturer or supplier ceases to manufacture the product or is unable to supply the product.
(4) If it is difficult to deliver the product according to the product specifications requested by the user.
(5) If it is impossible to deliver the product due to other circumstances.
5. Although we take great care in handling the product, the user acknowledges that minor scratches (scratches) may occur due to force majeure during assembly, packaging, or transportation. In such cases, the product is not considered defective and will not be eligible for return or exchange.
6. The appearance of the actual product may differ from the product photo on the website due to the fact that the color and texture of the actual product is different from that in the product photo and that there are individual differences between products due to the materials used. The user shall acknowledge that. In such cases, the product is not considered defective and will not be eligible for return or exchange.
7.Product specifications are subject to change from time to time for reasons such as quality improvement. Even if you purchase a product with the same model number as a previous purchase, the specifications may differ. In this case, the product will not be considered defective and will not be eligible for return or exchange.
Article 18 Copyright etc.
1. Users may not use or disclose any copyrighted works or other information provided through this site beyond the scope of their own personal use as stipulated by the Copyright Act and other laws.
2. If the provisions of this article are violated and a problem arises regarding intellectual property rights such as copyright, the user shall resolve the problem at his or her own expense and responsibility. In addition, the User shall not cause any trouble or damage to the Company, and in the event that the Company incurs any damage, the user will be responsible for compensating the Company for the damage caused by this.
Article 19 Management of access information
1. In operating this site, the Company may collect user access information regarding the user's access history using cookies, etc. The purpose of this information is limited to providing services to users, improving future services, and distributing behavioral targeting advertisements, and will not collect or use information that can identify individuals or for any other purpose.
2.If the user sets their web browser to reject cookies, the use of this service may be restricted.
Article 20 Prohibition of Transfer of Claims and Contractual Status Users shall not transfer claims to the Company and contractual status arising from transactions on this site to a third party.
Article 21 Prohibited matters When using this service, users shall not engage in any of the acts specified in the following items.
(1) Acts that violate laws or regulations or these Terms, or acts that may be likely to do so.
(2) Acts that damage the rights, interests, honor, etc. of other users, third parties, or our company, or acts that may cause such damage.
(3) Criminal acts, acts that violate public order and morals, or acts that may be likely to occur.
(4) Acts that interfere with the operation and business of this website, or acts that may be likely to do so.
(5)Acts of using this service by illegally using a third party's personal information or false information
(6)Other acts that our company reasonably deems inappropriate.
Article 22 Service suspension/suspension, etc.
1. In order to maintain the operating condition of this service, our company may suspend all or part of this service without prior notice if one of the following items applies.
(1) When necessary for regular and emergency maintenance of the system.
(2) When the load is concentrated on the system
(3) If system operation becomes difficult due to fire, power outage, sabotage by a third party, etc.
(4) In other cases where the Company reasonably determines that it is necessary to stop the system due to unavoidable circumstances.
2.During the period when all or part of the Service is suspended, the Company will not be responsible for any damage caused by the User's inability to use the Service, unless there is a reason attributable to the Company. assumes no responsibility.
Article 23 Other disclaimers, etc.
1. In providing this service, our company will not be liable to users for any damage caused by system interruption, delay, cancellation, loss of data, unauthorized access to data, or any other damage caused by failure of communication lines or computers, etc. regarding the use of this service. The Company shall not be held responsible for any damage, loss, disadvantage, etc. that may occur, unless there is a reason attributable to the Company.
2.The Company will make every effort to ensure that e-mail content sent from the Company's web pages, servers, domains, etc. does not contain harmful substances such as computer viruses, but in the unlikely event that such harmful substances The Company shall not be held responsible for any damage, loss, disadvantage, etc. caused to the user as a result of such content, unless there is a reason attributable to the Company.
3. The Company shall not be responsible for any damage, loss, disadvantage, etc. caused by the User's violation of these Terms.
4. If the Company is liable for damages to the user based on the contents of these Terms or other reasons (hereinafter referred to as "Causes for Compensation"), the Company's liability for compensation shall not apply unless the Company is intentionally or grossly negligent. The total amount of the product price, shipping, etc. (including consumption tax) for orders that are within the range of the actual damages that would normally arise from the cause of compensation and that are related to the cause of compensation.Hereinafter, in this section, " The upper limit is the product price, etc.). However, if it is not possible to identify the order related to the cause of compensation, the Company's liability shall be limited to the product price, etc. for the order placed closest to the time when the cause of compensation occurred. I assume that.
5. Our company may change, delete, or add to the structure, content, pages, services, products, and other aspects of this site at any time at our discretion.
6.The User shall bear the costs related to the preparation and installation of computer equipment and communication equipment necessary to use the Service, Internet connection charges, communication charges such as line usage charges, and any other costs. You shall use this service within the scope of your own responsibility.
7. If the user's data is lost or becomes unreadable due to a failure or trouble with the Company's computer equipment or communication equipment used to provide this service, or a failure of the communication line, the Company will notify the user. The Company may immediately cancel or cancel the sales contract and suspend the provision of this service without any notice required.
8. If the Company has any obligation to notify the User, the Company shall fulfill that obligation by notifying the User based on the information registered in advance. In addition, the Company shall be exempted from any notification or other necessary procedures by processing them based on the user's registered information.
9. If a user causes damage, etc. to a third party by using this service, the user shall resolve the matter at his or her own responsibility and expense, and the cause attributable to the Company shall be resolved. Our company assumes no responsibility except in the following cases.
10. The Company may provide information and advice to users as appropriate, but is not responsible for any damage caused as a result.
11.The Company is not responsible for any damage caused by the User's violation of these Terms.
Article 24 Governing law and competent court
1.The establishment, effect, performance, and interpretation of these Terms shall be governed by Japanese law.
2. If a problem arises regarding the use of this service that cannot be resolved according to these Terms, the user and the Company shall both discuss in good faith and resolve the issue.
3. In the event that a lawsuit arises regarding these Terms, the district court that has jurisdiction over the head office of the defendant shall have exclusive jurisdiction as the court of first instance.
Established on April 8, 2023